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Type: Posts; User: knorde

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  1. Replies
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    As previously reported, I had submitted a paypal...

    As previously reported, I had submitted a paypal claim. This has now been escalated and processed. They too have found that the owner does not respond. They have looked at the case and have ruled in...
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    No, absolutely not. I no longer receive any...

    No, absolutely not. I no longer receive any response from the owner.
    I have just opened a dispute with paypal. My patience is up.
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    As expected no answer. I will submit the claim to...

    As expected no answer. I will submit the claim to Paypal tomorrow.
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    I'm tired of the long wait and the slow...

    I'm tired of the long wait and the slow communication. If I do not receive a response to my last post within 24 hours, I will start a procedure via paypal. This is so customer-unfriendly!
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    If you had read the e-mail well, you would have...

    If you had read the e-mail well, you would have seen that that port is indeed needed for us. This was previously also possible with you. Now, unfortunately, I will have to agree with this answer, but...
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    What good is it if he reads everything but then...

    What good is it if he reads everything but then doesn't answer? It is now clear to me, the support is no longer important for the owner. He doesn't mind that a customer buys a server on December 11th...
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    Still no answer... Unbelievable that even if...

    Still no answer...

    Unbelievable that even if you pass it on to the owner he still doesn't answer.
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    I hope so, I don't look at you either but the...

    I hope so, I don't look at you either but the owner. I also expect compensation from the owner. I want to thank you both for passing on and I hope that the owner will take his responsibility soon.
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    I appreciate your answers here on the forum but I...

    I appreciate your answers here on the forum but I maintain that I find it unacceptable that someone who has a company has such poor support. I understand that he is the only one who can answer but it...
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    I think if you have a business and you are too...

    I think if you have a business and you are too busy that you have to leave the support to someone else. But that is my opinion. Can I assume that I will receive compensation for my purchased days?...
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    Ok thanks, but why does it have to be this way?...

    Ok thanks, but why does it have to be this way? This is not normal how this goes? I do assume that my days will be compensated and I would also like to know why the support is so bad and should be...
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    Still no answer, this is not normal! Very bad!

    Still no answer, this is not normal!

    Very bad!
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    Still no answer... :(

    Still no answer... :(
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    2 days ago i get a short answer. I responded...

    2 days ago i get a short answer. I responded immediately and asked a question again but it remains silent again. If I had known that the support has become so bad (I have been a customer for a very...
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    Hi Creeper, thanks for your answer. I have not...

    Hi Creeper, thanks for your answer.

    I have not yet received a response. I have been waiting for more than a week now. I hope I get reimbursed for a few days because I haven't done anything with it...
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    No answer from support

    Hi,

    On 11-12-2019 i buyed a CS GO server.
    I want to change the gameport to the default port (27015).

    I contact support for 3 times now (the first a week ago) but i don't get any answer.
    What...
  17. I think you are right. The server is still up...

    I think you are right.
    The server is still up and no downtimes anymore :)

    Thanks!
  18. That is strange, but if it is my fault sorry...

    That is strange, but if it is my fault sorry then.

    But is that the reasson that the server goes offline after some hours?
    Why it is not offline instantly?

    Anyway, many thanks for fixing, i...
  19. I understand but it takes to long. The support...

    I understand but it takes to long.
    The support is good, but to slow.
    It is not normal that i don't get any response with completly down of service.

    He can send me a message that he is looking at...
  20. I don't get any answer from the owner at this...

    I don't get any answer from the owner at this moment.
    I hope he will reply soon.

    I'm a new customer but i'm not happy with the service.
    Many long downtimes and slow support.
    Not happy with it....
  21. Thanks, i hope it will be fixed soon :)

    Thanks, i hope it will be fixed soon :)
  22. Down again yesterday and today. When i restart...

    Down again yesterday and today.
    When i restart by control panel it is online some hours but then it stays offline.
    On the moment the server stays offiline.
  23. It is fixed, don't know if you telled him but...

    It is fixed, don't know if you telled him but thanks :)
  24. Server down more then 24 hours, no answer from support

    Hi,

    Don't know what to do.

    My server is down more then 24 hours.
    - No ftp
    - No server in steam
    - No fast download ftp
    - I can't ping the ip
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