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  1. #1
    Neuer Benutzer
    Join Date
    26.09.2013
    Posts
    4

    Whine! Premium account issues

    Hi,

    I have tried emailing yourselves 3 times but I have waited over a week and have not had a response. I recently renewed my premium account and my premium benefits have only been activated on some servers but not all particularly the one I like playing on 2fort only.
    Before this renewal I have never experienced any problems. It is obvious it is a malfunction because on some servers my premium features are enabled and only on others are they not.
    Please get this fixed asap because I like saigns and don't want to have to move to a different server provider.

  2. #2
    Erfahrener Benutzer HomerJ's Avatar
    Join Date
    27.01.2009
    Location
    Augsburg
    Posts
    237
    are you sure you have not been on a Vanilla server ?

    server ips will help
    .

  3. #3
    Administrator tF's Avatar
    Join Date
    09.06.2009
    Posts
    1,997
    you can also post the names of the servers if you dont know the ip addresses

  4. #4
    Neuer Benutzer
    Join Date
    26.09.2013
    Posts
    4
    Certainly, I am positive I was not on a vanilla server. I have played on this particular server that premium has stopped working on in the past. Obviously premium was working but no longer is. the server IP is: 87.106.128.109:27015
    I also know a admin of this server who has admitted I am not the only one to experience these issues.

  5. #5
    Neuer Benutzer
    Join Date
    26.09.2013
    Posts
    4
    if it helps my steam id is: 1:29665975

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