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  1. #1
    Neuer Benutzer
    Join Date
    19.06.2019
    Posts
    5

    [solved]Premium not working/activating

    Hi,

    I had a premium account last year. I got an email stating my account would expire on 26th of april 2019.
    When I received the email, I paid for the premium account again. It has been almost 2 months and it hasn't been activated again.
    I have a screenshot which I can show as proof of payment. I also tried to contact someone using "support" on the website, but it seems like it is not working.
    Can somebody please activate the premium account?

    Thank you

  2. #2
    Super-Moderator Creeper's Avatar
    Join Date
    20.12.2009
    Posts
    712
    Can you please give me your Steam ID ?

    Nevermind i got it - its - 1:2893093

    It says that it runs out on 26 April 2019, that is correct.

    How did u buy it again ?

    Did u recieve a new E-Mail ?
    Last edited by Creeper; 19.06.2019 at 20:17.

  3. #3
    Neuer Benutzer
    Join Date
    19.06.2019
    Posts
    5
    https://steamcommunity.com/profiles/76561197966051915/

    I received an email saying it would expire, but not an email saying it is activated again.

    I used my card for 'bank transfer, payment in advance' and then I filled in all the details the website gave me. It took away my money (I can send a screenshot if you like), but I didn't receive an email.
    Last edited by Mercurius; 19.06.2019 at 20:26.

  4. #4
    Super-Moderator Creeper's Avatar
    Join Date
    20.12.2009
    Posts
    712
    Ok well i hope u put the right Steam ID in there.

    Now u can try one more thing an close Steam again and start it again and join the Servers, if that does not work, i have informed the Owner and i will let u know when he answers me

  5. #5
    Neuer Benutzer
    Join Date
    19.06.2019
    Posts
    5
    I restarted steam, but it is not working :(

    Thank you for the help and reply tho

  6. #6
    Super-Moderator Creeper's Avatar
    Join Date
    20.12.2009
    Posts
    712
    Quote Originally Posted by Mercurius View Post
    I restarted steam, but it is not working :(

    Thank you for the help and reply tho
    Yeah no problem, i will post here again when the Owner answers me

  7. #7
    Super-Moderator Creeper's Avatar
    Join Date
    20.12.2009
    Posts
    712
    So good news man, your Premium is working now and it expires on 20 Sept. 2020

    So have fun and Good Luck

  8. #8
    Neuer Benutzer
    Join Date
    19.06.2019
    Posts
    5
    I received the email!
    Thank you for your help

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